Contact Support

If you have questions for us, you can reach out to the support team by contacting us via the help menu.

1. Click "Contact Support" under the "Help" menu:

 

2. Press the "Contact Us" button in the bottom right of the pop-up:

 

3. Fill out the form, with an appropriate subject line for the query and a description of the issue you're facing. Please be sure to select the most relevant ticket type, e.g. if you would like a new platform to be integrated, use the "Integration Request" option:

 

 

4. If you have a query about any values that you're seeing on the dashboard or in an email, please attach a screenshot, or multiple screenshots, to help us understand what you're referring to.